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Update App To The Last Version, The App Crash Fixer You’ll know it’s worked when the start logo flashes up. On other brands it is usually enough to press the switch-off button for between 10 and 20 seconds. On the iPhone, you can usually carry out a hard reset by pressing both the switch-off and home buttons at the same time for 10 seconds.
If you carry out a hard reset, there’s a risk you could lose some of the data on your phone that has not been saved, or cause some other type of problem. The second option, also called “hard reset”, should only be used when you’ve tried to restart using the usual buttons and screen pulses, without success. The ‘normal’ method, as you’ll probably now, involves simply pressing the button to turn off your phone for a few seconds and then selecting turn-off or restart (this last option depends on the brand and model). There are two options – to reboot the normal way and carry out a forced restart (which isn’t advisable unless it’s absolutely essential). In this case, the next recommendation would be to restart your phone. If the above hasn’t worked for you, or you’ve tried it and the app keeps crashing, maybe the app that is causing problems has some process running in the background or interferes with the behavior of another open app, or the operating system itself. Then you’ll have to slide the app you want to close to the top of the screen. It’s similar on the iPhone and iPad, but since there is no specific button for that action you have to double-click on the “home” button. On some phones, you can also manually close each app, by clicking on a close button (with an X icon) or by flicking the app off the screen with your finger. Within this window, some brands add a button called “clean” that will close all the apps you have open, including the one that is giving you problems. Press it and you will see the list of the apps you most recently opened on your phone. Sometimes it has an icon of a square, other times it has a series or vertical or horizontal lines. It’s the third button that interests us here.
Then there is normally another button, either on the left or right side, to return to the previous screen or cancel an action. The middle button is usually “home” and takes you back to the initial screen. To do so, take a look at the three buttons on the bottom of your phone.
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For example, if your phone uses Android as an operating system (as Samsung, LG, Sony, Huawei and many Xiaomi do) you have to open the multitasking window. Each brand, and model, has its own distinct process for stopping an app. Similar to a computer: turning the app off and on is usually the best option to fix an app-crash, either on a smartphone or a computer.īut this isn’t always as simple as it sounds. If you have an app that does not respond when you try to interact with it on your smartphone screen, the traditional fix is simply to restart it. These tips are designed to be useful for everyone – no matter how digitally savvy you are. Here, we have curated some of them for you, explaining some of the easiest and most common hacks to fix an app crash on a mobile phone.
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However, our team of iOS and Android has picked up a number of tips and tricks after years in the software business. App developers regularly find themselves frustrated unable to fix their apps when they freeze for no apparent reason.
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Whether you’re in the business of building apps for Android and iPhone, like we do at Bugfender, or you are a regular user with little technical knowledge, you’re likely to experience a crash. You might think that programmers have their devices perfectly working all the time using cutting-edge technologies and their apps never crash. Why Do My App Keeps Crashing On My Smartphone? Fix It With Our “How To” Guide
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